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Question Payment by Check

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • vimello
    Participant
    • 2 Topics
    • 5 Posts
    @vicmello

    Hello 🙂
    When I select payment by check. it has instructions to pay but the wordpress system already puts it as paid but we have not confirmed the receipt. the right thing would be to stay as awaiting payment until we confirm??

    thanks 😛

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 212 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5375 Posts
    @themodactyl

    Hi Vimello,

    Our theme doesn’t manage the check out, it only style it.

    Can you please tell us which plugin you’re using? Are you experiencing this issue with Paid Memberships Pro or Woocommerce?

    Our best advise would be to report your request to the authors of the plugin you’re using. They will be more suited to help you with teh behaviour of they plugin.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Question Payment by Check’ is closed to new replies.

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