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Recaptcha integration not work

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Andrea
    Participant
    • 26 Topics
    • 133 Posts

    Hello… its me,

    I have an issue with the Recaptcha integration on the contact form 7. It is not shown on the page and got error when I send

    I tried using the tag [recaptcha] in form but not work, same without it

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    Hi @youfriend,

    Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    @youfriend, it’s best if we take a quick look at your website directly.

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Andrea
    Participant
    • 26 Topics
    • 133 Posts
    This reply has been marked as private.
    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    I’ve checked, everything seems to be set correctly and Google’s code has been printed on your page. Maybe some CSS is hiding this…

    I’ll ask @themopteryx to give a look at this also.

    Thank you for your patience.

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    Hey @youfriend, I think I got it. I learned something today 😀

    The CF7 documentation says:

    That’s it. Now your contact forms use reCAPTCHA’s score to verify whether the form submission is from a human or from a spam bot.

    reCAPTCHA v3 doesn’t need a CAPTCHA widget (the “I’m not a robot” checkbox used in reCAPTCHA v2) to work, so [recaptcha] form-tags are no longer necessary. If [recaptcha] form-tags are found in a form template, Contact Form 7 5.1 or higher ignores them and replaces them with an empty string.

    So, my understanding is that we can remove the shortcode and it supposed to display the Google reCAPTCHA widget on our pages anyway. But actually, it does NOT display the widget in the form!!! ?

    This video pointed me to the left side of my page, where I (finally) noticed the widget! (Please see attached.)

    I’m sure this will help you to solve this. If not, feel free to come back to me! 😉

    Andrea
    Participant
    • 26 Topics
    • 133 Posts

    Cool! I’m going to try

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    I’m sure that it will do the trick for you also! 🙂

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Recaptcha integration not work’ is closed to new replies.

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