Hi Steve,
Thank you for reaching out to us. 🙂
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
The first thing to do is to deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets. And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
We’re waiting for your feedback.
Thank you.