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Hello,
I have since days a problem with this theme, if a user wants to register, he don´t get a verification mail to activate the account.
I reinstalled my whole server from professional Linux Administrators 3 times and they checked where the problem could be but didn´t find anything, the whole Mailserver is working, if I use a thirdparty plugin, some mails get sended also but not the activation mail for new registered user that they can activate the account.This happens just with this theme so it must be theme related.
best regards
Hi xTamue,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Thank you for bring this issue to our attention. Please be aware that the registration feature is managed by BuddyPress plugin. We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities.
This issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.
To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:
https://premium.wpmudev.org/forums/topic/buddypress-does-not-send-activation-email
https://wordpress.org/support/topic/wordpress-not-sending-emails/Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme.
We suggest you to ask for more help on the BuddyPress support forums:
https://buddypress.org/support/Regards,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Register does not work’ is closed to new replies.
