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Register Form is not working. Email won’t send to the new register users.

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Jun
    Participant
    • 7 Topics
    • 12 Posts
    @kizunaproject

    Register Form is not working. Email wont send to the new register users.

    We have WP SMTP mail , set up perfectly.

    Reset password is working, but after submitting the register form,activation email doesnt arrive to users registered email address.

    Urgent Help needed.

    please contact.

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 117 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4634 Posts
    @themodactyl

    Hi Jun,

    Thank you for bring this issue to our attention.

    First of all, please be aware that our theme doesn’t manage any emails. Some emails are managed by WordPress itself while other are managed by third party plugins.

    Note that this issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.

    To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:
    https://codex.buddypress.org/getting-started/frequently-asked-questions/
    https://buddypress.org/support/topic/email-notification-not-working/
    https://buddypress.org/support/topic/help-activation-email-not-sent-nothing-works/
    https://buddypress.org/support/topic/activation-email-goes-to-users-spam-folder/
    https://premium.wpmudev.org/forums/topic/buddypress-does-not-send-activation-email
    https://wordpress.org/support/topic/wordpress-not-sending-emails/

    Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme.

    We suggest you to ask for more help on the BuddyPress support forums:
    https://buddypress.org/support/

    Regards,

    Jun
    Participant
    • 7 Topics
    • 12 Posts
    @kizunaproject

    Wait, no i mean. Your form is not working.

    Everything is set correctly in the hosting server. I have downloaded plug in called WP SMPT MIAL> and all set up DONE, and test is working.

    but your form is the problem, The Gwangi Registering Form is not working.

    Jun
    Participant
    • 7 Topics
    • 12 Posts
    @kizunaproject

    ok i got it to work somehow. with paid membership plug in

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4634 Posts
    @themodactyl

    Hi Jun,

    Please be aware that our theme only applying style on the register form. The register form and emails are managed by BuddyPress plugin.

    However, I’m glad to read you’ve been able to solve this. Is this issue was related to the configuration of PMPro?

    Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Register Form is not working. Email won’t send to the new register users.’ is closed to new replies.

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