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Registered Courses Icon Misaligned

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Richard
    Participant
    • 2 Topics
    • 6 Posts
    @seopages

    Hi

    The registered course icon is misaligned and has this funny overlay green circle on top of the grey circle.

    Do you have the CSS to correct this, please?

    URL: https://diversitydividend.co.uk/dashboard/

    Thanks

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @seopages,

    Thank you for your feedback.

    We recently release a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    Cheers,

    Richard
    Participant
    • 2 Topics
    • 6 Posts
    @seopages

    Hello

    Your update has not fixed this issue.

    Please see attached and advise?

    Thank you

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @seopages,

    Could you share the URL to this specific page with us please?

    As this feature requires member access to be tested, could you please create a new website user with this type of content for us?
    If possible with administrator capabilities so we can make a quick check of your settings too.

    You can post the page url and credentials in your next reply and mark it as private to keep this between us.

    Regards,

    Richard
    Participant
    • 2 Topics
    • 6 Posts
    @seopages

    Hello

    Please see below.

    Admin access is not possible.

    URL: https://diversitydividend.co.uk/
    User: theme_help
    PW: %$zBKhw!M%Vc9@%#4cXlt4t6

    This is pretty urgent now so your earliest attention is much appreciated

    Thanks

    Richard
    Participant
    • 2 Topics
    • 6 Posts
    @seopages

    The issue is on this page: https://diversitydividend.co.uk/dashboard/

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6288 Posts
    @themodactyl

    Hi @seopages,

    Thank you for sharing the URL. We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    @seopages

    Don’t worry Richard, your request is now a top priority for our support team.

    However, the credentials you gave us seem to be incorrect. Can you check those on your side?

    Can you also make sure that after we log in to your site, we will encounter the same problem as shown in the screenshots?
    This way we can identify the problem as quickly as possible.

    Thanks you in advance.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Registered Courses Icon Misaligned’ is closed to new replies.

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