Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Theme Customizer › Pages › Registration page don’t work. It shows This page isn’t working
Indeed, it seems that there is an infinite redirection when we want to access the register page of your site.
Did you try to deactivate all your plugins (except our plugins suite grimlock) and any code snippets you may have?
This may confirm that the problem is related with our theme/plugins and if that’s the case we can do something to resolve that issue.
Thank you in advance for your future feedback.
Regards,December 24, 2018 at 16:44 #4277
Could you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Cheers,December 27, 2018 at 13:07 #4308
After reviewing your settings, it seems that the redirection issue that you’re facing after attempting to register is caused by Visual Composer. When deactivated, everything is working fine (please review attachments).
Please be aware of the fact that this plugin is not supported by our theme and you might face other issues using it.
The endless redirection loop after registration seems to be triggered by a Paid Membership Pro misconfiguration. When deactivated, everything is also working fine.
Neither one of these issues is related with the use of your theme but with third party plugins. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:
We remain available for all support requests related with the use of your theme.
Regards,December 27, 2018 at 16:46 #4321
The topic ‘Registration page don’t work. It shows This page isn’t working’ is closed to new replies.