Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Theme Customizer › Widgets › Registration page not working
I’m have some trouble on my registration page. The users can’t register, the page is available, the user can fill all the field but then nothing happens… They are redirected to the home page but nothing happens and they don’t receive an email confirmation.
Can you please help me on this issue.
Regards.October 29, 2019 at 11:49 #8268
Could you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Cheers,October 29, 2019 at 14:51 #8281
Thanks for the info.
I took a look at your website and found that the “BuddyPress Registration widget” plugin was causing the issue. I have disabled it and your registration form now seems to work properly.
Can you please confirm that this fixed the issue for you ?
Best regards,October 30, 2019 at 11:43 #8301
I have just tested the register form and everything seems to work for me. I have clicked the activation link and successfully activated my account too (please review attached screenshots).
This may be due to a caching issue, can you please try to clear your browser cache or try with another browser ?
Best regards,October 30, 2019 at 16:38 #8314
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