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I had to open a new thread because they closed the other one because I had asked them a question and they did not answer https://support.themosaurus.com/forums/topic/the-number-of-users-does-not-fit-with-the-list-of-registered-users/
but because all the users appear online if they are not online http://prntscr.com/mvke9j
Hi @chilepower,
Unfortunately, we have no clue. Our theme simply display the green dot when the
.is-onlineCSS class is applied to the member card by BuddyPress. We’re sorry but we’re not able to give the best answer regarding the reason why this is applied to all your members.As this issue is related with the BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums:
https://buddypress.org/support/We remain available for all support requests related with the use of your theme.
Best,
but you gave me a code to show all the users and I think that’s why this happens
Hi @chilepower,
To explain with more detail, this snippet forces the active state of a member.
If the code is permanently activated, it will therefore force the online status of each user constantly.
This code should only be activated once to force users to be displayedSo I just disabled this snippet that was present twice on your site.
Everything seems to be back to normal.
Best Regards,
thank you very much I had not thought about that
You’re welcome Demente. ?
Regards,
The topic ‘response to closed topic’ is closed to new replies.
