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responsive view notifications

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Ramagu
    Participant
    • 11 Topics
    • 22 Posts
    @k360

    In the mobile version, the warning page does not look good. Assistant screenshot

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi @k360,

    Thanks for getting in touch! We’ve received your request and we’ll get you an answer shortly. 🙂

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    There is definitely an issue in our theme which will be fixed in the next update.

    Best,

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 620 Posts
    @themopteryx

    Hi @k360,

    We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Cheers,

    Ramagu
    Participant
    • 11 Topics
    • 22 Posts
    @k360
    This reply has been marked as private.
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 620 Posts
    @themopteryx

    Hi @k360,

    Could you provide us with a link of your website please?
    Please could you check if you have any cache plugin activated too ?

    Thank you in advance!

    Regards,

    Ramagu
    Participant
    • 11 Topics
    • 22 Posts
    @k360

    Hello,

    I have entered the web but it already looks good, maybe it was what you were saying about the cache.

    Thank you very much!

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 620 Posts
    @themopteryx

    Hi Ramagu,

    You’re welcome 🙂

    And thanks to you for your valuable feedback!

    Cheers,

Viewing 8 posts - 1 through 8 (of 8 total)

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