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In the mobile version, the warning page does not look good. Assistant screenshot
Hi @k360,
Thanks for getting in touch! We’ve received your request and we’ll get you an answer shortly. 🙂
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
There is definitely an issue in our theme which will be fixed in the next update.
Best,
Hi @k360,
We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.
If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
https://www.lifewire.com/how-to-clear-cache-2617980To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.Cheers,
This reply has been marked as private.
Hi @k360,
Could you provide us with a link of your website please?
Please could you check if you have any cache plugin activated too ?Thank you in advance!
Regards,
Hello,
I have entered the web but it already looks good, maybe it was what you were saying about the cache.
Thank you very much!
Hi Ramagu,
You’re welcome 🙂
And thanks to you for your valuable feedback!
Cheers,
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