Hi Robert,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Unfortunately, we have no clue. 🤷🏻♀️
Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. Plenty of PMPro add-ons are available on the author website to go further if necessary. To know precisely which features will help you get what you’re trying to achieve, it’s best if you ask directly to the plugin authors. Be sure they will be more informed and better suited to help you: paidmembershipspro.com/contact/
We remain available for all support requests related with the use of your theme.
Best,