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Hello, The review icon is suddenly disappeared from profile and member directory
I am using BUDDYPRESS MEMBER REVIEWS
how could I solve it?
Hi @mohamedbakry83,
Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.
Thank you.
Sure, find the attached Snapshots
http://www.2-rings.com
Hi @mohamedbakry83,
This is due to an update of the “BuddyPress Member Reviews” plugin. I just checked it and indeed several things have changed.
You can check the button display settings in the configuration page of this plugin:
MYSITEURL/wp-admin/admin.php?page=bp-member-review-settingsIt is possible that some features may disappear or evolve.
Cheers,
yes I checked and tried all these settings but no change
Hi @mohamedbakry83,
Unfortunately, we have no clue. ?♂️
As this issue is related with BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums:
https://buddypress.org/support/We remain available for all support requests related with the use of your theme.
Best,
I found the problem and another issue for the same Review Issue, It was because of “Verified Member for BuddyPress” plugin
Before I disable verify plugin you will see the URL is different and the bp verify badge class is inserted in the URL in the below snapshot in the first attached and when I click it, it returns. 404 error.when I disable Verified Member for BuddyPress plugin, it. works fine, check the bottom URL when I mouse hover in the second snapshot
So I think Verified Member for BuddyPress is the responsible plugin to hide the review icon in some cases, as I see the review icon in some accounts
Kindly advise
Hi @mohamedbakry83,
Thank you for your precious feedback.
We are currently investigating this further to find out how we can help you.
We will be back to you ASAP.
Thank you for your patience.
Regards,
thanks
After careful investigation, I’m not able to reproduce this issue. I’ve installed BuddyPress Member Reviews, added a review to a member and change its status for “Verified” and all works fine. (Please see attached.)
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
Reviews-–-John-Caius-–-Gwangi-1
Users-‹-Gwangi-—-WordPress
Reviews-–-John-Caius-–-Gwangi
Add-Review-–-Reviews-–-John-Caius-–-Gwangi-1
Add-Review-–-Reviews-–-John-Caius-–-Gwangi
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Review icon disappeared’ is closed to new replies.
