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rtmedia doesnt work

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • John
    Participant
    • 69 Topics
    • 175 Posts
    @pablogsierra

    Hi there!

    I can not post anything. When I attached pictures is saying “please enter some content to post” and the pictures are gone.

    Rtmedia is not that great…

    Thank you

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi John,

    Thank you for bringing this issue to our attention. We’re sorry to read you’re facing this issue with this plugin. Maybe these topics will help you to solve your issue as they seem to answer the same concern:

    Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums: wordpress.org/support/plugin/buddypress-media

    Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you’ll make a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    We remain available for all support requests related with the use of your theme.

    Regards,

    John
    Participant
    • 69 Topics
    • 175 Posts
    @pablogsierra

    Hi Manathan,

    It is a Cloudflare issue with this plugin. Apparently, it is giving a lot of PHP issues and they are not available to optimize it if you are using Argo…

    Also, I was checking rtmedia support page to see if they know this situation and I did not find anything… I see that they are not allowing to buy individual add-ons anymore. You need to spend $499!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! LOL. I just got one and it’s working pretty slow.

    Is still Mediapress not compatible with this theme? As you know, BuddyDev is one of the most popular BuddyPress developers, and his company/plugin offers great support.

    Let me know your thoughts about this situation with your/our media plugin supplier.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi John,

    Thank you for sharing this detailed feedback with us. We didn’t know about this known issue with rtMedia.

    Be sure that the compatibility with MediaPress has been made in our themes. You’re free to use this plugin instead of rtMedia. 🙂

    Best,

    John
    Participant
    • 69 Topics
    • 175 Posts
    @pablogsierra

    Hi Manathan,

    That says a lot about this company. Thank you to take care of us!

    There are still some design issues with mediapress plugin that I will be going to report little by little. Let’s see if we can get a closer result as rtmedia design, looks pretty fancy! Because I am pretty sure that all themosaurus themes users will choose mediapress by the time… Feel free to check the reviews on rtmedia and mediapress wordpress.org…

    THANK YOU!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi John,

    Hope MediaPress will suits your needs! 🙂

    Just to know: we are also compatible with BuddyPress Docs plugin.

    Indeed, don’t hesitate to report any visual issue you might face with MediaPress. If this issue is related to the use of our theme, be sure we’ll do our best to solve this.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘rtmedia doesnt work’ is closed to new replies.

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