Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Compatible Plugins › rtMedia for WordPress, BuddyPress and bbPress › rtmedia doesnt work
- This topic has 5 replies, 2 voices, and was last updated 2 years, 3 months ago by Manathan.
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AuthorPosts
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@themodactyl
- 0 Topics
- 6587 Posts
Hi John,
Thank you for bringing this issue to our attention. We’re sorry to read you’re facing this issue with this plugin. Maybe these topics will help you to solve your issue as they seem to answer the same concern:
- https://wordpress.org/support/topic/error-when-adding-a-media-in-buddypress-group-activity/
- https://wordpress.org/support/topic/cant-upload-media-in-activity-stream-on-mobile-phone/
Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums: wordpress.org/support/plugin/buddypress-media
Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you’ll make a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
We remain available for all support requests related with the use of your theme.
Regards,
May 5, 2022 at 13:20 #40296JohnParticipant@pablogsierra- 69 Topics
- 175 Posts
Hi Manathan,
It is a Cloudflare issue with this plugin. Apparently, it is giving a lot of PHP issues and they are not available to optimize it if you are using Argo…
Also, I was checking rtmedia support page to see if they know this situation and I did not find anything… I see that they are not allowing to buy individual add-ons anymore. You need to spend $499!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! LOL. I just got one and it’s working pretty slow.
Is still Mediapress not compatible with this theme? As you know, BuddyDev is one of the most popular BuddyPress developers, and his company/plugin offers great support.
Let me know your thoughts about this situation with your/our media plugin supplier.
Thank you!
May 5, 2022 at 19:26 #40305@themodactyl- 0 Topics
- 6587 Posts
Hi John,
Thank you for sharing this detailed feedback with us. We didn’t know about this known issue with rtMedia.
Be sure that the compatibility with MediaPress has been made in our themes. You’re free to use this plugin instead of rtMedia. 🙂
Best,
May 6, 2022 at 09:37 #40312JohnParticipant@pablogsierra- 69 Topics
- 175 Posts
Hi Manathan,
That says a lot about this company. Thank you to take care of us!
There are still some design issues with mediapress plugin that I will be going to report little by little. Let’s see if we can get a closer result as rtmedia design, looks pretty fancy! Because I am pretty sure that all themosaurus themes users will choose mediapress by the time… Feel free to check the reviews on rtmedia and mediapress wordpress.org…
THANK YOU!
May 6, 2022 at 15:38 #40325@themodactyl- 0 Topics
- 6587 Posts
Hi John,
Hope MediaPress will suits your needs! 🙂
Just to know: we are also compatible with BuddyPress Docs plugin.
Indeed, don’t hesitate to report any visual issue you might face with MediaPress. If this issue is related to the use of our theme, be sure we’ll do our best to solve this.
Best,
May 9, 2022 at 10:58 #40355 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘rtmedia doesnt work’ is closed to new replies.