Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

rtMedia plugin

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

rtMedia plugin

Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Compatible Plugins › BuddyPress › rtMedia plugin

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Lisandra`
    Participant
    • 1 Topics
    • 2 Posts
    @ldiaz108

    Hi, I’m trying to integrate the rtMedia plugin, but when I access the Media menu I get an empty page
    What could be wrong?

    Thanks!!!

    May 22, 2018 at 14:00 #513
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @Lisandra,

    rtMedia has recently been updated to improve its compatibility with the new version of BuddyPress (3.0). Do you have the latest version installed on your server ?

    If the update does not resolve your issue, can you provide us with a WordPress log file ? To activate logging on your website, just turn WP_DEBUG to true, like following:
    define ('WP_DEBUG', TRUE);

    You will find this constant in your wp-config.php file.
    More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPress

    Cheers,

    May 22, 2018 at 14:50 #514
    Lisandra`
    Participant
    • 1 Topics
    • 2 Posts
    @ldiaz108

    I updated the plugin, it worked for me
    Thanks!!!

    May 23, 2018 at 13:06 #525
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Great news! ?

    Cheers,

    May 23, 2018 at 13:19 #527
  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘rtMedia plugin’ is closed to new replies.

Popular Questions

Directly from the documentation

Complete documentation

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Find Common Issues and Resolutions

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Leave a Review

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

View MatchPress

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Create a Cera app
Create a Gwangi app

Holiday, Weather & Festive effects
to pimp your WordPress Site

Discover plugin now