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Search box search term

This topic is resolved
Viewing 25 posts - 1 through 25 (of 25 total)
  • Author
    Posts
  • Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi,

    When using the search box, the term used to search is placed in the background of the search box which confuses users. Can you make it so the search term is editable by using backspace?

    You are able to see this here, for example – https://dating.gwangi-theme.com/members/?members_search=john&members_search_submit=Search

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi @niftythree,

    This is standard behavior with BuddyPress, I’m afraid.

    As this is not breaking the page, changing this is considered customization work. Unfortunately, this is a service that we do not provide. We only share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    Note that this issue is related with BuddyPress. For this reason, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums: buddypress.org/support

    We remain available for all support requests related with the use of your theme.

    Best,

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    Thanks for your response.

    We are not able to produce this problem using a default theme and new default BuddyPress setup. By default, we are able to modify the search term previously searched for. From what we can see, it doesn’t seem to be standard BuddyPress behaviour.

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty, thank you for your feedback.

    We will investigate and come back to you as soon as possible. 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Unfortunately, we can’t reproduce this with our demo. It seems that this issue appears only on your install. My best guess is that your issue might probably caused by some conflicting third party plugin (more precisely a cache plugin) or some extra code snippet.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    Thanks for your reply.

    We have been able to reproduce this on your demo – https://dating.gwangi-theme.com/members/

    Regardless of the search term you enter into the search box, the search term is not modifiable. For example, if you search for “man”, you can then not add “wo” in front of it to search for “woman”. Instead, the search box is cleared as soon as you type another character into it, and you have to type “woman” in full. In our standard BuddyPress install using a default theme, we’re able to edit the text.

    Thanks. 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    This online demo is using WP Rocket. This is why you can face this issue on this demo. However, we don’t face this issue on our internal demos and when deactivating WP Rocket, all is working fine on the online one.

    As we told you, we really think this issue might probably caused by some conflicting third party plugin, and more precisely a cache plugin. Can you confirm me you deactivated your cache plugin? Is this issue still appearing?

    We’re waiting for your feedback.

    Best,

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    There is no caching or optimization being used.
    Furthermore, the issue does not occur for logged in users (and therefore won’t occur from the backend); it will only occur from the frontend for a user who is not logged in.

    Thanks.

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hello,

    Any updates on this?

    Thanks.

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2029 Posts
    @themosaurusrex

    Hi Nifty,

    We’re still investigating this strange issue. We’re looking to fix this with the upcoming release.

    Thank you for your patience.

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Olivier,

    Thank you for the update.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty,

    You’re welcome. We’ll be back to you as soon as this update is available. 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty, 🙂

    We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    To update your theme, you can download and install the Envato Market plugin (envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Cheers,

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    Thanks for getting back to us. 🙂

    We have updated the theme and all Grimlock plugins. We’ve done some testing across multiple web browsers with a cleared/no cache and the issue remains; logged out users still see text in the background of the search box after completing a search (as per above posts).

    This issue is also still visible on the demo site for logged out users – https://dating.gwangi-theme.com/members/

    Thanks.

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    Are there any further updates on this? 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty,

    We sorry to read this issue still not solved.

    Please be aware we’re actually investigating to find out how we can fix this. We’ll be back to you as soon as possible. 🙂

    Thank you for your patience.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Thank you for your patience Nifty. 🙂

    I’m afraid we don’t have a solution to fix this. 🤷🏻‍♀️

    We made some tests and we find out that on an installation with just Twenty-Twenty theme activated and BuddyPress plugin, this issue still persists. Please find the attached screenshot.

    In conclusion, it seems this issue is related with BuddyPress itself, not our theme. For this reason, it’s best if you try to reach the plugin authors. They might have a solution that we don’t know of. To go further, we invite you to post your request on their support forums: BuddyPress support.

    Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    We hope they’ll be able to solve this in no time!

    Best,

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    Thanks for getting back to us. 🙂

    We don’t believe that it’s a BuddyPress issue; we’ve tried it multiple times on a completely clean install with only the Twenty Twenty-One theme activated, and only BuddyPress installed (i.e. no other plugins on the site deactivated) and the issue does not occur. There’s also no caching involved.

    We’ll post some more details in a private reply.

    Thanks.

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty,

    Thanks for your feedback! We’ve received your reply and we’ll get you an answer shortly. 🙂

    We really thank you for your patience!

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty,

    It seems this issue is related with BuddyPress Legacy. Once you use BuddyPress Legacy on Twenty Twenty, Twenty Twenty-one or our theme, this issue seems to persist.

    We’ll investigate to find out how we can solve this.

    We’ll be back to you as soon as possible. 🙂

    Best,

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    Thanks for getting back to us; we’ll look forward to hearing any updates. 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty,

    We have just released a new update of Grimlock for BuddyPress. Can you please update this plugin to the latest version and come back to us?

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    Thank you very much; the latest update appears to have fixed this issue. 🙂

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty,

    I’m glad to read all is working fine. 🙂

    Cheers,

Viewing 25 posts - 1 through 25 (of 25 total)

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