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Search not syncronizing

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • Joaquin
    Participant
    • 10 Topics
    • 25 Posts
    @pukarah

    So i have some fields in the search for the hero search and it wont sync.

    Look at the screenshots and actual page.

    Joaquin
    Participant
    • 10 Topics
    • 25 Posts
    @pukarah

    In regard to this post. Check when i select a city to search.

    Then it appears the club search but the format is all broken.

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @pukarah,

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Cheers,

    Joaquin
    Participant
    • 10 Topics
    • 25 Posts
    @pukarah
    This reply has been marked as private.
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @pukarah,

    Everything seems to be back to normal.

    The “Search home” form was added to the directory (which should not be otherwise there are two different forms on the same page) and the “Search directory” form had to be added to the directory (view screenshot).

    Regards,

    Joaquin
    Participant
    • 10 Topics
    • 25 Posts
    @pukarah

    Perfect!

    But i still dont know why the search doesn’t dsiplay the club and cities. But rather countries and cities in the actual page…

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @pukarah,

    I don’t see any problems with your search forms configuration.
    There are 2 fields displayed on the homepage form and 4 fields on the directory form.

    I added the “club” field to the “Search directory” form and it works perfectly.

    Maybe did I misunderstand the problem?

    Regards,

    Joaquin
    Participant
    • 10 Topics
    • 25 Posts
    @pukarah

    This is solved due to plugins not working well. Thanks!

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @pukarah,

    Great to hear!

    Can you tell us which plugin was causing this issue?
    This could help other users who encounter this very same problem!

    Thank you in advance for your feedback!

    Best regards,

    Joaquin
    Participant
    • 10 Topics
    • 25 Posts
    @pukarah

    I believe it was the snippet code plugin..

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @pukarah,

    Thank you for your feedback!

    Regards,

Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘Search not syncronizing’ is closed to new replies.

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