search on homepage doesnt work

This topic contains 5 replies, has 3 voices, and was last updated by  Jason 2 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #5768

    Mubashir Vohra
    Participant
    • 5 Posts
    @mubashiravohra

    Hello,

    The search on homepage doesnt work.. How to fix it?

    https://prnt.sc/mxvxwo

    #5789

    Themosaurus
    Keymaster
    • 1670 Posts
    @themosaurus

    Hi @mubashiravohra,

    Could you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Cheers,

    #5799

    Mubashir Vohra
    Participant
    • 5 Posts
    @mubashiravohra
    This reply has been marked as private.
    #5805

    Jason
    Participant
    • 127 Posts
    @themoceratops

    Hi @mubashiravohra,

    Thank you for creating the user. After taking a look on your website I believe I have fixed the issue. I just re-saved the search forms in Users > Profile Search and it looks like that did the trick.

    Best regards,

    #5808

    Mubashir Vohra
    Participant
    • 5 Posts
    @mubashiravohra

    its still not working..

    #5814

    Jason
    Participant
    • 127 Posts
    @themoceratops

    Hi @mubashiravohra,

    Indeed, I noticed it was working only when clicking on submit, waiting for the page to reload, then clicking on submit again. I changed the “Toggle form” setting in your homepage search form, and it looks like it works correctly now.

    Can you please check and confirm that it is working now?

    Best regards,

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

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