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Search pop up

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • TEV
    Participant
    • 9 Topics
    • 22 Posts
    @tev671

    Hello there,

    This is a widget that does not work here.
    When I go on Customize>Widgets> Search pop up and I use profile search from Grimlock, nothing appears on the website.
    https://snipboard.io/LjNr3t.jpg <= here is the option

    I should be a pop up but there is nothing =(

    Can you help me please?

    Best regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi @tev671,

    Thanks for getting in touch! We’ve received your request and we’ll get you an answer shortly. 🙂

    We’re experiencing a much larger number of requests than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience!

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi @tev671,

    Thank you for your patience.

    First of all, can you please confirm me you activated the two Display options in Customize > Appearance > Navigation > Search? Please find the attached screenshot.

    Secondly, please note that the Profile Search widget is managed by BP Profile Search plugin. I join you a screenshot of all the Grimlock widgets. In that case, if something’s going wrong with this widget, we recommend you to reach the plugin authors. They will be more informed and better suited to help you. To go further, we invite you to post your request on their support forums: BP Profile Search support.

    Finally, as you want to use a different search form, you’ll have to hide the default one with some custom CSS. Simply add the following code snippet to your website:

    /**
    * Hide the default search form
    */
    .modal.grimlock-modal-search .modal-body .container form.search-form{
    	display:none;
    }
    .modal.grimlock-modal-search .modal-body #sidebar-navbar-search{
    	padding-top:0px;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we usually share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. If you want to go further with the customization of your website, we advise that you require customization work.

    Hope this will help you. We remain available for all support requests related with the use of your theme. 🙂

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

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