Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Search pop up

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • TEV
    Participant
    • 9 Topics
    • 22 Posts
    @tev671

    Hello there,

    This is a widget that does not work here.
    When I go on Customize>Widgets> Search pop up and I use profile search from Grimlock, nothing appears on the website.
    https://snipboard.io/LjNr3t.jpg <= here is the option

    I should be a pop up but there is nothing =(

    Can you help me please?

    Best regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @tev671,

    Thanks for getting in touch! We’ve received your request and we’ll get you an answer shortly. 🙂

    We’re experiencing a much larger number of requests than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience!

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @tev671,

    Thank you for your patience.

    First of all, can you please confirm me you activated the two Display options in Customize > Appearance > Navigation > Search? Please find the attached screenshot.

    Secondly, please note that the Profile Search widget is managed by BP Profile Search plugin. I join you a screenshot of all the Grimlock widgets. In that case, if something’s going wrong with this widget, we recommend you to reach the plugin authors. They will be more informed and better suited to help you. To go further, we invite you to post your request on their support forums: BP Profile Search support.

    Finally, as you want to use a different search form, you’ll have to hide the default one with some custom CSS. Simply add the following code snippet to your website:

    /**
    * Hide the default search form
    */
    .modal.grimlock-modal-search .modal-body .container form.search-form{
    	display:none;
    }
    .modal.grimlock-modal-search .modal-body #sidebar-navbar-search{
    	padding-top:0px;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we usually share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. If you want to go further with the customization of your website, we advise that you require customization work.

    Hope this will help you. We remain available for all support requests related with the use of your theme. 🙂

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Search pop up’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site