Home › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Website Setup › Forms › search problem
03/06/2020 at 00:41 #13498
- 1 Posts
hi, i have a problem whith the search, members are not appear on results page. I’ve already test instructions on support website. can you help me please ?03/06/2020 at 17:04 #13533
- 1750 Posts
Thank you for reaching out!
Which search form are you using? The Homepage profile search? The top navigation search form?
Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.
Thank you.04/06/2020 at 20:58 #13620
@antho40460This reply has been marked as private.05/06/2020 at 13:30 #13659
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- 377 Posts
The reason why you can’t see the users that you created manually is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members.
To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.
If you have Paid Membership Pro plugin activated, this issue could also come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.
If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:
Please also keep your reply private only if you share sensitive data with us like URLs, user names or passwords. Otherwise, users facing the same issues as yours might not understand this topic and this might not benefit from your help as long as you keep posting private replies.
You’re making a great contribution to our forums by posting public replies and we really thank for that! 🙂
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
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