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Several bugs in my site

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Ronnie L.
    Participant
    • 2 Topics
    • 4 Posts
    @traxfile64

    Hi, please I have some problems, the first one is that the profile part looks like the attached picture: https://www.screencast.com/t/5WMI7AKTu

    Also in Elementor it doesn’t appear the Learndash widgets.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3151 Posts
    @themodactyl

    Hi Ronnie,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    My best guess is that there is an incompatibility caused by a plugin or a missing update.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site. Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Cheers,

    Ronnie L.
    Participant
    • 2 Topics
    • 4 Posts
    @traxfile64
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3151 Posts
    @themodactyl

    Hi Ronnie,

    Sorry for the late answer. I took at look at your website but all seems working fine.

    Can you please check and come back to me if this issue still persists, please?

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Several bugs in my site’ is closed to new replies.

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