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Signup Fields seem does not show up on register page.

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • Erik
    Participant
    • 22 Topics
    • 56 Posts
    @erikdiamond

    I have dragged fields from some groups and drop them on the above tab of Signup Field to include them in the registration form.

    After I have done this: https://nimb.ws/PjELyW

    But when I went to the registration page as a non-member. I do not see the fields show up under Profile Details: https://nimb.ws/H1Q2Rn

    Can you explain why and show me how to fix this?

    Thank you.

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 398 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6603 Posts
    @themodactyl

    Hi Eric,

    My best guess is that those fields are restricted to a member type. We wrote and article that might catch your attention: Managing Roles, Member Types and Groups with BuddyPress.

    If it’s not the case, unfortunately, we have no clue. 🤷🏻‍♀️

    As this issue is related with BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums: buddypress.org/support

    We remain available for all support requests related with the use of your theme.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Signup Fields seem does not show up on register page.’ is closed to new replies.

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