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Small Bugs/Issues

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • Bill
    Participant
    • 12 Topics
    • 20 Posts
    @bill

    I have the following issues with my site:

    • Avatar Upload Error (AJAX Error 500) shows error red banner but pic still uploads
    • “Changes Saved” turquoise banner stays on the site and can’t be removed

    Also, the following widgets for the overview and info tabs etc. are not available

    * About Me
    * Keep In Touch
    * Groups

    My site URL is wordpress-418146-1314721.cloudwaysapps.com

    If someone can contact me via email that would be better.
    I need 1 on 1 assistance so can quickly fix these issues and other stuff I have on my list

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @bill,

    Thank you for bring these issues to our attention. We’re glad to answer any question related with the setup of our theme.

    However, it very difficult for us to provide the best support possible and to keep track of issues and their resolution if you have so many questions in the same topic.
    Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.

    So, could you move your other questions into different topics?
    By doing this, you will be making a great contribution to this forum, and we thank you very much for that! 🙂

    Thank you.

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @bill,

    Unfortunately, we do not provide any support via emails. That way, it’s easier for us to keep track of issues and share screenshots, walkarounds, code snippets or video tutorials in order to help you to find the best solution.

    Thank you for understanding.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Small Bugs/Issues’ is closed to new replies.

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