Sorry, the content area was not found in your page

This topic contains 11 replies, has 2 voices, and was last updated by  Olivier 5 months, 2 weeks ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #11306

    Ashar
    Participant
    • 21 Posts
    @ashar

    Hi, iam trying to edit home page but it gives me an error while editing the page ” you must call the content function in the current template in order to work elementor on this page” Please resolve my issue ASAP. Waiting for your response

    Screenshot is also attached

    Sorry i previously posted in wrong forum because it does not show mw option where to upload my query.looking forward for early resolution of my problem

    #11318

    Ashar
    Participant
    • 21 Posts
    @ashar

    Thanks for your kind response.i have tried all the things you listed.

    Reset it using WPreset plugin.
    deleted and reinstall theme from backend.
    On activating theme from appearance, nothing is displayed.
    Probably there is some problem in theme. either some files are missing or corrupted.
    Installing 3 to 4 time that theme make it work. but now theme is also not working.
    Now nothing is diplayed in theme. screenshots are also attached.previously elementor is not working now theme is not functional
    My client is highly frustrated.i have been requesting since last 48 hours. please look into matter and resolve ASAP.

    #11336

    Olivier
    Moderator
    • 1801 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @ashar,

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Thank you.

    #11347

    Ashar
    Participant
    • 21 Posts
    @ashar
    This reply has been marked as private.
    #11369

    Ashar
    Participant
    • 21 Posts
    @ashar
    This reply has been marked as private.
    #11379

    Olivier
    Moderator
    • 1801 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @ashar,

    I’ve reset your database with WP reset and relaunched the setup for Gwangi with the Dating demo. I’ve also selected Elementor as your primary page builder.

    It seems like the default homepage from our demo has not been built with Elementor but with the Customizer of WordPress, which is to be the reason why you have not been able to edit it.

    So, I’ve switched it with “Homepage 2”, which has been created with Elementor and is the secondary homepage from the Dating demo.

    It should solve your issue as you can now safely edit your homepage with Elementor. Please note that the Hero video section cannot be edited with Elementor but you can easily make your changes with your Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Appearance > Hero”. Then, open the “General” tab and start making your changes.

    Regards,

    #11382

    Ashar
    Participant
    • 21 Posts
    @ashar

    Hi, thanks now theme has been installed but same problem when iam trying to edit page “find your life partner”. error popup “Sorry Content area was not found in your page”.You can try it yourself now you have credentials. screenshot is also attached please

    #11383

    Ashar
    Participant
    • 21 Posts
    @ashar
    This reply has been marked as private.
    #11384

    Olivier
    Moderator
    • 1801 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @ashar,

    I took the liberty to add the widgets from the “Home” Elementor template to your homepage (“Homepage 2”).

    I’ve also moved the page named “Find Your Life Partner” to the trash, this page is not needed anymore due to the fact that you’re using Elementor as your page builder. The files for this page are not corrupted, its page template is just not meant to be edited with Elementor. It’s meant to be edited with the WP Customizer. As long as you go the Elementor route, you don’t need this page anymore.

    Any way, you have now all the required widgets on your homepage to edit with Elementor. You can choose to remove all unnecessary ones or add more.

    Best,

    #11390

    Ashar
    Participant
    • 21 Posts
    @ashar

    Thanks alot for your help. i really appreciate the way you helped me.

    i had two major problems

    1. first one is dating demo is not same as displayed on themeforest link of dating demo is
    https://dating.gwangi-theme.com/
    and my website is
    https://birthcorner.com/
    both have may differences. we purchased this theme just because of this demo.

    2. 2nd is shared in screenshot. i am unable to edit some fields titled in field “find your life partner” also highlighted in attached screenshot. for this i need your kind guidance.
    i can edit the complete page except the top part where there is a contact form7

    Looking forward for your kind response as you always do

    #11392

    Ashar
    Participant
    • 21 Posts
    @ashar

    Thanks alot for your help. i really appreciate your response.Now all my issues resolved.

    #11400

    Olivier
    Moderator
    • 1801 Posts
    @themosaurusrex
    Themosaurus Support

    You’re welcome @ashar!

    Best,

Viewing 12 posts - 1 through 12 (of 12 total)

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