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Style issues in checkout.

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Bedurion
    Participant
    • 23 Topics
    • 54 Posts
    @bedurion

    I have detected some style issues in the checkout page, one in the field where the credit card information is filled in, and another in the apple pay or paypal buttons.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4816 Posts
    @themodactyl

    Hi Bedurion,

    Thank you for reporting these style issues to us. 🙏🏼

    We will investigate to find out from where this issues are coming from and how we can solve them.

    We’ll be back to you as soon as possible.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4816 Posts
    @themodactyl

    Can you please tell us which plugin/add-on you’re using to manage these payment methods?

    Cheers,

    Bedurion
    Participant
    • 23 Topics
    • 54 Posts
    @bedurion

    Sorry. I forgot to mention the plugins. There are the oficial plugins of woocommerce:

    WooCommerce Payments: https://woocommerce.com/products/woocommerce-payments/

    Woocommerce paypal payments: https://woocommerce.com/products/woocommerce-paypal-payments/

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2062 Posts
    @themosaurusrex

    Hi Bedurion,

    You’re correct. Looking at your screenshots, there seems to be room for improvement!

    I’ve try to visit the checkout page but it looks like I need an account to access it. (Please see attached.)

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Style issues in checkout.’ is closed to new replies.

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