I have detected some style issues in the checkout page, one in the field where the credit card information is filled in, and another in the apple pay or paypal buttons.Captura-de-pantalla-2021-07-29-a-las-23.40.06 Captura-de-pantalla-2021-07-29-a-las-23.39.59 Captura-de-pantalla-2021-07-29-a-las-23.39.46July 30, 2021 at 01:22 #33951
Thank you for reporting these style issues to us. 🙏🏼
We will investigate to find out from where this issues are coming from and how we can solve them.
We’ll be back to you as soon as possible.
Best,July 30, 2021 at 11:05 #33958
Sorry. I forgot to mention the plugins. There are the oficial plugins of woocommerce:
WooCommerce Payments: https://woocommerce.com/products/woocommerce-payments/
Woocommerce paypal payments: https://woocommerce.com/products/woocommerce-paypal-payments/July 30, 2021 at 16:21 #33972
You’re correct. Looking at your screenshots, there seems to be room for improvement!
I’ve try to visit the checkout page but it looks like I need an account to access it. (Please see attached.)
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.August 4, 2021 at 17:24 #34067
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘Style issues in checkout.’ is closed to new replies.