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Super Sticky turns complete white

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 6xt pixels
    Participant
    • 7 Topics
    • 18 Posts
    @6xtpixels

    HI!
    When I made my forum Super Sticky it turns into white color. The title, background everything. I have attached the image below. Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3999 Posts
    @themodactyl

    Hi @6xtpixels,

    Did you install an extra plugin to get sticky and super sticky feature?

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots.

    Thank you.

    6xt pixels
    Participant
    • 7 Topics
    • 18 Posts
    @6xtpixels

    Hi!
    No, I didn’t install any extra plugins. Also if I made the topic sticky as well it turns into white. I have attached the image below, so you have a better look.

    Here is the link, where you can take a look https://enstantman.com/forums/forum/start-from-here/forum-guidelines-rules/

    Thank you so much 🙂

    6xt pixels
    Participant
    • 7 Topics
    • 18 Posts
    @6xtpixels

    Hello! Is there any solution?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3999 Posts
    @themodactyl

    Hi @6xtpixels,

    Thank you for your feedback. 🙏🏼 We will investigate further to find from where this issue is coming from and how we can help you.

    Please note that we provide support only during belgian business hours : Monday to friday, from 8:30 am – 5:30 pm CEST. Our response time can be up to 1 business day.

    Rest assured that we will still do our best to handle your requests as soon as possible!

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3999 Posts
    @themodactyl

    Thank you for your precious feedback @6xtpixels. There is definitely an issue in our theme which will be fixed in the next update.

    Waiting the update, simply add the following code snippet to your website:

    /**
    * FIX: Change background color of super sticky forum
    */
    body:not([class*="yz-"]) .bbp-topics-front div.super-sticky, body:not([class*="yz-"]) .bbp-topics div.super-sticky, body:not([class*="yz-"]) .bbp-forum div.super-sticky, body:not([class*="yz-"]) .bbp-forum div.sticky, body:not([class*="yz-"]) .bbp-topics div.sticky, body:not([class*="yz-"]) .bbp-forum-content div.sticky{
    	background-color: var(--grimlock-archive-post-background-color) !important;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    We’ll be back to you as soon as the update is available.

    Thank you for your patience.

    Regards,

    6xt pixels
    Participant
    • 7 Topics
    • 18 Posts
    @6xtpixels

    Wow, it worked. Thanks so much 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3999 Posts
    @themodactyl

    You’re welcome @6xtpixels! 🙂

    If you’re happy with our theme, feel free to review our theme on our Themeforest page: Armadon – Gaming Community WordPress Theme.

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Be sure we’ll be back to you as soon as the next update is available.

    Thank you!

    6xt pixels
    Participant
    • 7 Topics
    • 18 Posts
    @6xtpixels

    Hey!
    left a very big and detailed review. Also 5 stars. I hope your team will keep the features in the roadmap 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3999 Posts
    @themodactyl

    Hi @6xtpixels! 🙂

    Thank you for your great feedback!

    We have just released a new update of Grimlock for bbPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

    🍾  2022 is coming ! 🥂
    From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
    We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!

Viewing 10 posts - 1 through 10 (of 10 total)

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