Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Support for Member Swipe for BuddyPress

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Surrealer
    Participant
    • 16 Topics
    • 47 Posts
    @surrealer

    Hi Themosaurus team,
    when will your plugin “Member Swipe for BuddyPress” be fully supported by the theme?

    We both know that the current system has some disadvantages (f.e. self profile on swipe pages) that you plugin resolves.

    Kind Regards
    SR

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6655 Posts
    @themodactyl

    Hi @surrealer,

    Thanks for getting in touch! We’ve received your request and we’ll get you an answer shortly. 🙂

    We really thank you for your patience!

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6655 Posts
    @themodactyl

    Our team is working on it so that he will be fully supported as soon as possible.

    We will get back to you as soon as the version is available. 🙂

    Best,

    Surrealer
    Participant
    • 16 Topics
    • 47 Posts
    @surrealer

    any updates on this?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6655 Posts
    @themodactyl

    Hi @surrealer,

    Sorry, no release date can be disclosed yet. We have a lot to work on and we’ll make our best effort to update your theme ASAP.

    You can rest assured that we’ll keep you informed. 🙂

    Best,

    Surrealer
    Participant
    • 16 Topics
    • 47 Posts
    @surrealer

    I wonder how this can take two months… it’s your plugin and your theme, they should be compatible out of the box 😉

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6655 Posts
    @themodactyl

    Hi @surrealer,

    We’re sorry, but we have a lot of work to do and we’re doing our best.

    Please note that this plugin is open source and you are free to use another one, at your best convenience.

    We organize our tasks by priorities, but we can guarantee that this will stay in our projects.

    We’ll be sure to let you know when it will be available. 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6655 Posts
    @themodactyl

    Hi @surrealer,

    We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Cheers,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Support for Member Swipe for BuddyPress’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site