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Swap

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Miguel
    Participant
    • 44 Topics
    • 90 Posts
    @satisfyu

    Swap members do not work for me since I always get all of them instead of being male or female as I choose.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6288 Posts
    @themodactyl

    Hi @satisfyu,

    My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    Thank you.

    Miguel
    Participant
    • 44 Topics
    • 90 Posts
    @satisfyu
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6288 Posts
    @themodactyl

    Hi @satisfyu,

    Here is the right shortcodes to use :

    All members: [bps_directory template="members/index-swap"]
    Only Women: [bps_directory template="members/index-swap" field_3="Female"]
    Only Men: [bps_directory template="members/index-swap" field_3="Male"]

    Can you confirm you’re using one of the shortcode above mentioned?

    Best,

    Miguel
    Participant
    • 44 Topics
    • 90 Posts
    @satisfyu

    Yes, I have that right but field_3 does not exist, I deleted the gender without realizing it and although I put it back later it stopped working. That is why I want you to enter my website as administrator with the username and password that I sent you so that you can see how to fix it or tell me what I have to do to see if I fix it. Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6288 Posts
    @themodactyl

    We really suggest you to reset your database and relaunch the setup wizard to install the theme, as it will programmatically do every steps for you.

    You can easily reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    We hope this will help! ?

    Kind regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Swap’ is closed to new replies.

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