Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Theme Customizer › Appearance › Swap
- This topic has 5 replies, 2 voices, and was last updated 3 years, 6 months ago by Manathan.
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AuthorPosts
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@themodactyl
- 0 Topics
- 6288 Posts
Hi @satisfyu,
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
September 24, 2020 at 14:51 #18389@themodactyl- 0 Topics
- 6288 Posts
Hi @satisfyu,
Here is the right shortcodes to use :
All members: [bps_directory template="members/index-swap"] Only Women: [bps_directory template="members/index-swap" field_3="Female"] Only Men: [bps_directory template="members/index-swap" field_3="Male"]
Can you confirm you’re using one of the shortcode above mentioned?
Best,
September 26, 2020 at 11:22 #18489MiguelParticipant@satisfyu- 44 Topics
- 90 Posts
Yes, I have that right but field_3 does not exist, I deleted the gender without realizing it and although I put it back later it stopped working. That is why I want you to enter my website as administrator with the username and password that I sent you so that you can see how to fix it or tell me what I have to do to see if I fix it. Thank you.
September 26, 2020 at 17:04 #18541@themodactyl- 0 Topics
- 6288 Posts
We really suggest you to reset your database and relaunch the setup wizard to install the theme, as it will programmatically do every steps for you.
You can easily reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.
We hope this will help! ?
Kind regards,
September 26, 2020 at 17:31 #18555 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Swap’ is closed to new replies.