Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Testimonials are not displaying, just the shortcode

This topic is resolved
  • This topic has 4 replies, 2 voices, and was last updated 1 year ago by ilat.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • ilat
    Participant
    • 22 Topics
    • 77 Posts
    @ilat

    Hello,

    On the homepage2 you have testimonials on your demo version, but i have only this code:
    [woothemes_testimonials limit=”3″ size=”250″ per_row=”3″]

    I don’t think it’s working, how can i let users leave testimonials(text, video) and then display them on the homepage?

    Thanks

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2029 Posts
    @themosaurusrex

    Hi @ilat,

    Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2029 Posts
    @themosaurusrex

    Hi @ilat,

    Unfortunately, this plugin has been retired by its author. It seems to be the reason why you haven’t been able to download it during the theme setup.

    To correct this, I suggest that you manually download the last plugin available from our server by clicking the following link:
    https://files.themosaurus.com/testimonials-by-woothemes/testimonials-by-woothemes.zip

    Then, go to your dashboard to “Plugins > Add New”. Next click “Upload plugin” and finally “Install Now”.

    It should solve this issue.

    For more about manually installing plugins, please read the following post:

    Installing a New Plugin

    Best regards,

    ilat
    Participant
    • 22 Topics
    • 77 Posts
    @ilat

    Thank you so much dear Olivier,

    but how my registered users can leave testimonials by themeselfs?

    i want them to leave testimonials by text or video, then after i approve it it display the testimonial on the homepage with other testimonials

    thank you so much

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2029 Posts
    @themosaurusrex

    Hi @ilat,

    Unfortunately, this feature is not available with BuddyPress or Testimonials by WooThemes -the plugin used on our demos- and to our knowledge, there is no plugin that you could install to add this feature to your website. We think that this feature requires custom development work.

    If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Testimonials are not displaying, just the shortcode’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.