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Good afternoon, when you register you tell me that an email was sent, it does not arrive, when it is activated, nor does an email arrive that your account has been activated.
I need you to help me find where to edit the welcome and activation email please
Hi Jhoann,
Please note that this issue is not related to the use of our theme as these emails are managed by BuddyPress. We do not make any changes to BuddyPress core emails in our theme or plugins. These emails templates are located at Dashboard > Emails and it is here that you go to edit their contents. You can edit and customize the header, body and footer of the emails in Dashboard > Emails > Customize whilst Dashboard > Emails > All Emails allows you to modify the content.
When editing the content of your emails you will need to refer to the BuddyPress Codex for Email Tokens that are used in these emails.
Concerning the fact that you don’t receive any email, this issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.
To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:
https://codex.buddypress.org/getting-started/frequently-asked-questions/
https://buddypress.org/support/topic/email-notification-not-working/
https://buddypress.org/support/topic/help-activation-email-not-sent-nothing-works/
https://buddypress.org/support/topic/activation-email-goes-to-users-spam-folder/
https://premium.wpmudev.org/forums/topic/buddypress-does-not-send-activation-email
https://wordpress.org/support/topic/wordpress-not-sending-emails/Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme. We suggest you to ask for more help on the BuddyPress support forums: BuddyPress support
Regards,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘The emails do not arrive and I cannot edit them’ is closed to new replies.
