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The Filter button does not work

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Nathalie
    Participant
    • 3 Topics
    • 5 Posts
    @nathalie117

    Hello

    The filter Link / button on the shop is not working. Or maybe it is empty? Where should we fill the date so they appear when we click on the filter link?

    To cope with that, I have for the moment made a lateral right bar with a filter widget showcasing the categories.

    See screenshot and the link with the red circle around it

    Best regards,

    Nathalie

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6433 Posts
    @themodactyl

    Hi Nathalie,

    My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

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