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The icon are not showing properly

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Syafiq
    Participant
    • 1 Topics
    • 2 Posts
    @syafiqaffandiy

    I have install the sinclair wordpress succressfully but we have problem installing the plugin named Getwid so some of the icon and layout cannot be change in backend page

    https://www.serembanprihatin.com/wp-admin/
    serembanprihatin
    eIpR3SpWs2ZkzZ0CIs

    sftp
    Host: 54.255.28.98
    User: seremban
    Password: TYug^&tYT76TytT65
    Port: 22

    https://www.serembanprihatin.com/phpmyadmin/
    serembanprihatin
    mOQMngCUQ7ve1cVw

    i upload the screen error of the icon

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 43 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Syafiq
    Participant
    • 1 Topics
    • 2 Posts
    @syafiqaffandiy
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi Syafiq,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    We’re sorry to inform you that getwid plugin has been closed recently as you can read on this page: wordpress.org/plugins/getwid

    Be aware that you still can download manually this plugin on Getwid Website: getwid.getmotopress.com

    After downloading and installing this plugin on your website, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.

    We’re sorry for this inconvenient. Be sure we plan to replace this plugin on our demos.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

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