Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

The layout is wrong

This topic is resolved
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • Paul Wan
    Participant
    • 8 Topics
    • 33 Posts
    @paulwan

    The layout is wrong, many words and the edge of the white box are already too close.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Paul,

    Can you confirm me Grimlock for LearnDash is activated?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

    Paul Wan
    Participant
    • 8 Topics
    • 33 Posts
    @paulwan

    Hi Manathan,
    Thanks for your quick reply, I will try to rebuild a new site, with no other plugins at all, and see how it turns out and let you know.
    Pray that God will find the cause soon.

    Thanks

    Paul Wan
    Participant
    • 8 Topics
    • 33 Posts
    @paulwan

    The layout of the course content pages is still a bit messy,
    Although I have cleared all the cache:
    1. <turn off>Static Server
    CachePage caching at the server-side using FastCGI. Greatly speeds up your site and allows for an average of 10 times more concurrent visitors.
    2 .<clear>Object Cache
    Object Caching greatly accelerates site performance by storing queries to the database in memory, but in very rare cases can cause problems with some plugins. You may need to flush this cache if you get inconsistent behavior during development or after making direct database edits.
    3. <clear> browsing data (Chrome)
    Clear history, cookies, cache and other data
    4. My website is host in WPmu dev.
    Thanks

    Paul Wan
    Participant
    • 8 Topics
    • 33 Posts
    @paulwan
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Paul, 🙂

    Thank you for granting us access to your WP Admin.

    We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP. Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Thank you for your precious feedback Paul. There is definitely an issue in our theme which will be fixed in the next update.

    Waiting the update, simply add the following code snippet to your website will fix that:

    /**
    * FIX: Set Padding in Course Description
    */
    .learndash-wrapper .ld-tabs .ld-tabs-content .ld-tab-content{
    	padding:var(--grimlock-archive-post-padding)
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    Be sure we’ll be back to you as soon as the update is available. Thank you for your patience.

    Best,

    Paul Wan
    Participant
    • 8 Topics
    • 33 Posts
    @paulwan

    Hi Manathan,
    Thank you so much for your quick response and action!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    You’re welcome Paul, We’re glad if we were able to help you!

    Be sure we’ll be back to you as soon as the update is released!

    Cheers,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘The layout is wrong’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site