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Hi,
I was modifying the gamipress pages for ranks and badges and faced issue with the template and gutenburg blocks as they are not following the block logic. the text goes out of column boundary! as you can see in the attached picture.
Any clue how to fix it? thought you tested all these before selling the theme.
//Afshin
This reply has been marked as private.
Hi Afshin,
Thank you for reaching out to us!
It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.
Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
This reply has been marked as private.
Hi Afshin,
Thank you for granting us access to your wp-admin.
I’m sorry I forgot to reactivate all your plugins. I’ll make sure to activate all plugins again once I’m done testing! 🙂
Best,
Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.
Until next update, simply add the following code snippet to your website:
/** * FIX: Badge Description Goes Out of the Box */ .gamipress-achievement-description p, .badge .card-body{ white-space:normal; text-align:left; font-weight:300; }To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
Pasting your code snippet there should do the trick for you.Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.
We’ll be back to you as soon as the update is released.
Regards,
Hi Afshin,
Thank you for your patience.
We have just released a new update of Grimlock. Updating this plugin to the latest version should fix this issue.
After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Kindest regards,
The topic ‘The Rank and other Gamipress pages look incompatible with the theme’ is closed to new replies.
