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Hi there!
The reset your password link does not work. It is redicting me to the blog page. It is not possible to set the new password. What Can I do?
Thank you!
I believe that I missed something in the configuration on the new password page. How can I configurate the reset your password page?
Thank you!
Hi John,
We’re sorry to read you’re facing this issue.
A user was facing a related issue. To find out how he solved this, please read the following topic:
Members are Unable to reset password via forgot password on login
In this topic, this issue bas caused by a custom snippet. To make sure this issue is not related to a third party plugin, could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
We’re waiting for your feedback.
Thank you.
I am adding this snippet:
function gwangi_custom_login_redirect(){
global $pagenow;
if( ‘wp-login.php’ == $pagenow ) {
if ( isset( $_POST[‘wp-submit’] ) ||
( isset($_GET[‘action’]) && $_GET[‘action’]==’logout’) ||
( isset($_GET[‘checkemail’]) && $_GET[‘checkemail’]==’confirm’) ||
( isset($_GET[‘checkemail’]) && $_GET[‘checkemail’]==’registered’) ) return;
else wp_redirect(home_url(‘/new-login.php’));
exit();
}
}
add_action( ‘init’, ‘gwangi_custom_login_redirect’ );“Don’t forget to replace the /login part by your login page name if you are not using the same.”
And when I am trying to click over the “lost your password?” button is not working. It is not giving the option to type my email to resend my password.
Also when my password is incorrect is redirecting me to the blog.
Looks like the mistakes could be the URL is pointing to an incorrect URL (such as my blog)?
Thank you!
I deleted the snippet bc when I am trying to click over the “lost your password?” button is not working. It is not giving the option to type my email to resend my password.
I take out the plugin that change the login url and it is still not working.
I still believe that the “wrong password page” is gone and it is causing this problem. Bc when my password is incorrect is redirecting me to the blog.
the mistakes could be the URL is pointing to an incorrect URL (such as my blog)?
Thank you!
Hi John,
Thank you for your feedback. It’s really strange. 🤔
The Lost Password feature is manage by WordPress itself.Can you please activate twenty twenty theme and make sure this issue is still occurring? This will help you getting a clue from where this issue might coming from.
If this issue is solved by changing the theme, could you please check again by re-activate Gwangi and make sure this issue is still occurring?
If this issue is not solved when changing for Twenty-Twenty, I suggest you to re-install the last WordPress version.
We’re waiting for your feedback.
Best,
Hi guys!
May you please tell me what you have set to be your Log In page inside the Paid Memberships Pro page settings?
Is the login page set with Paid Memberships plugin?
Thank you!
Hi John,
Please find the attached screenshot with the default configuration of PMPro on our demo. 🙂
Hope this will help you.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘The reset your password link does not work.’ is closed to new replies.
