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I setup a new install of WordPress (latest version) on an ubuntu 22.04 instance. I purchased and installed your theme without issue. The issues began when I tried to begin customization the theme (starting with changing the logo). The usual WP customizer page did not load. I enabled debugging to see what was going wrong. I discovered that ‘kirki’ the ui theme framework y ou use does not work with the latest version of wordpress. I downgraded word press to 6.2.4. Still no good.
At the moment you can see this error in the debug log.
[25-Feb-2024 01:27:39 UTC] PHP Deprecated: rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /var/www/html/wp-includes/formatting.php on line 2809
[25-Feb-2024 01:29:04 UTC] PHP Warning Trying to access array offset on value of type int in /var/www/html/wp-content/plugins/kirki/kirki-packages/control-react-colorful/src/Control/ReactColorful.php on line 183
If you disable kirki, you can almost load the customizer page. I tried that, but of course without kirki running you cannot see the theme, so long story short, i cannot use the theme and I really want to use it.
Will you be able to upgrade the theme to use latest version of wordpress ? Maybe I can use elementor instead of kirki ?
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Michael,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Another user faced this issue and going back to PHP 8.1 solved this. Could you please try to go back to this version of PHP? Then, could you empty your cache and try again, please?
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Theme customization does not work due to version issues with kirki and buddypres’ is closed to new replies.
