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Mail customization and groups restrictions

Find Answers and Get Support Forums Cera – Intranet & Community Theme Popular Features Group Pages Mail customization and groups restrictions

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • Rahul Nain
    • 5 Topics
    • 14 Posts


    For the two months, keep trying you fix out the errors, but sorry to say… it still showing few errors.
    Such as:
    1)Activation mail not sending – Let me its process
    2)If as a user, I would create a group. It showing me ” Access restricted” – Help from where I can set it up all access.
    3)How organizer concept work, I mean a user became an organizer?
    4)How to bring a side notice bar on the dashboard in the 2nd column?
    5)In the top bar it is showing me the default WordPress bar and it’s some icon on the user side.

    Can I send you the admin access?? Then you, please kindly fix all these issues.

    Thanking You

    Rahul Nain

    Rahul Nain
    • 5 Topics
    • 14 Posts
    This reply has been marked as private.
    Rahul Nain
    • 5 Topics
    • 14 Posts

    With respect to the above mail.

    Problem no 1. ‘Activation mail not sending – Let me its process’ is solved now,
    but it quite taking the time and how to edit its look of that email. Can you help with that?

    Other problems are still out there.

    Thanking you


    Themosaurus Support
    • 0 Topics
    • 2526 Posts

    Hi Rahul, 🙂

    Concerning the mails, Note that this issue is not related to the use of our theme. Indeed, we do not make any changes to BuddyPress core emails in our theme or plugins. However, we’re glad to read you found the solution to this issue.

    Please be aware the design of these mails is standard with BuddyPress. Unfortunately, if you want to customize the mail template, we think that it requires custom development work. Please note that this is a service we do not provide.

    As this issue is related with BuddyPress, it’s best if you try to reach the plugin authors if you want to know more about this. They will be more informed and better suited to help you. To go further, we invite you to post your request on their support forums:

    Concerning your second issue, please note that it is related to the use of the Paid Membership Pro plugin. Maybe these topics will help you to solve your issue as they seem to answer the same concern:

    Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:

    Finally, we thank you for bring these other issues to our attention. We’re glad to answer any question related with the setup of our theme.

    However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
    Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.

    So, could you split your questions into different topics, please? One question = one topic.
    By doing this, you will be making a great contribution to this forum, and we thank you very much for that! 🙂

    We remain available for all support requests related with the use of your theme.

    Thank you.

Roboraptor 🦖
Automatic reply

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

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