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Hi!
How can I change the image and text in this block on the main page? https://new.psytrance.pro/
Hi Dicomp,
Please note that this is a Grimlock Section block. To edit this block, please select it and edit the settings on the right side of your screen, in the “Block” tab. Please find the attached screenshot.
Let me know if you need more explanations.
Best,
Hi Dicomp,
My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
This reply has been marked as private.
Hi Dicomp,
I deactivated W3 Total Cache and it seems all is working fine now. Can you check on your side, please? I think W3 Total Cache plugin needs to be set to prevent this. Don’t hesitate to reach out the authors of this plugin and report this issue. They will be better suited to help you set their plugin and prevent this issue from happening.
Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you’ll make a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
If you have further questions or requests, feel free to create other forum topics.
Best,
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Dicomp,
As I told you previously, W3 Total Cache has a similar purpose of WP Rocket, that we usually use. I cannot recommend it to you over W3 Total Cache as you might not see the difference. The issue you’re facing in the topic is related to W3 Total Cache misconfiguration. In other words, you just need to set the right parameter to prevent this issue from happening again. To do that, we suggest you to reach W3 Total Cache plugin’s authors, as they will better suited to help you with their plugin.
To change the background image of a Grimlock Section block, please select the block and go to the “style” tab, where you can set the background image and background color.
Hope this will help you.
Best,
Hi
WP Rocket, Is it this plugin? https://ru.wordpress.org/plugins/enhance-wp-rocket-loadcss/
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Theme design customization’ is closed to new replies.
