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Theme doesn’t upload

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • JeffL
    Participant
    • 1 Topics
    • 1 Posts
    @arabest

    I purchased the file today but when I try to upload it to my WordPress site, I get the message “The theme you tried to upload does not have a name specified in its metadata. Add a valid name to the metadata and try uploading again.”

    Can you assist?

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 350 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    Our support site is unavailable from Saturday, October 29, 22 until Tuesday, November 1, 22. Our team is on leave to celebrate our Belgian national holiday but rest assured that we will do our best to handle your requests as soon as we get back!

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 426 Posts
    @themoceratops

    Hi JeffL,

    Please make sure you are uploading the installable WordPress file, and not the whole theme package. Please see this article from ThemeForest for more info : https://www.envato.com/blog/install-themeforest-wordpress-theme/

    Best regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Theme doesn’t upload’ is closed to new replies.

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