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theme icons don’t load

This topic is resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • adricoco
    Participant
    • 1 Topics
    • 3 Posts
    @adricoco
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi adricoco,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    adricoco
    Participant
    • 1 Topics
    • 3 Posts
    @adricoco
    This reply has been marked as private.
    adricoco
    Participant
    • 1 Topics
    • 3 Posts
    @adricoco

    Hola quedó solucionado, el problema era que no tenia suficiente peso mi host, le subimos y ahora podemos ver toda la gráfica del tema. Muchas Gracias

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Adricoco,

    Thank you for your feedback. I’m glad to read you’ve been able to solve this!

    If you have further questions or requests, feel free to create other forum topics.

    Cheers,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘theme icons don’t load’ is closed to new replies.

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