- This topic has 1 reply, 3 voices, and was last updated 1 year, 5 months ago by
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Posts
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“Installing theme from uploaded file: themeforest-Tb7mgm9E-cera-intranet-community-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
I am aware of the post “https://help.market.envato.com/hc/en-us/articles/202821510”. However. I did it exactly as descibed there:
“Upload the Installable WordPress file admin area
Log in to your WordPress admin area.
Browse to Appearance > Themes.
Click on ‘Add New’.
Click ‘Upload’.
Browse and select the theme zip file to ‘Upload’.”
Anyway, there is only this one file ” themeforest-Tb7mgm9E-cera-intranet-community-theme.zip” made avalable for download …
So, what can I do to install this theme?
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi JKDuck,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
It is indeed the wrong file. However, I don’t know why you cant upload the Installable file only.
Anyway, can you please unzip this fil and go to theme > Cera.zip? It’s this file that you need to upload.
Let me know if you successfully installed your theme.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘theme is missing the style.css’ is closed to new replies.
