- This topic has 7 replies, 2 voices, and was last updated 2 years, 11 months ago by
.
-
Posts
-
There is no other place where i can contact you directly but i found this on Facebook and seems to me someone hacked the theme. See attachment.
Hi Verona,
Why do you want to contact us directly? It’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution using our support forum. Our response time can be up to 1 business day, but you can rest assured that we will handle your request as soon as possible as we are immediately notified when a new topic/answer is posted.
Thank you for pointing this out to us. We didn’t know about this FB page. It seems that the author publishes links to some themes he recommends. Our theme seems to be in that list, and maybe that’s a good thing. When clicking on the link, you’re redirected to envato where you can buy our theme. 🙂
We thank you for sharing this with us. In case you find something else that might be disturbing, don’t hesitate to share it again.
Note that if you wanna send us a private message, you can post a topic and mark your next reply as private.
Best regards,
This reply has been marked as private.
This reply has been marked as private.
This reply has been marked as private.
This reply has been marked as private.
Thank you for sharing these information with us Verona.
Please note that we are currently working on a verification feature that will only allow users with a valid license to use our theme. One license per site. 🙂
This secure feature will be added progressively to our themes in the future updates.Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Theme Listed on a Another Site’ is closed to new replies.
