Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Theme Listed on a Another Site

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    There is no other place where i can contact you directly but i found this on Facebook and seems to me someone hacked the theme. See attachment.

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Verona,

    Why do you want to contact us directly? It’s easier for us to keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution using our support forum. Our response time can be up to 1 business day, but you can rest assured that we will handle your request as soon as possible as we are immediately notified when a new topic/answer is posted.

    Thank you for pointing this out to us. We didn’t know about this FB page. It seems that the author publishes links to some themes he recommends. Our theme seems to be in that list, and maybe that’s a good thing. When clicking on the link, you’re redirected to envato where you can buy our theme. 🙂

    We thank you for sharing this with us. In case you find something else that might be disturbing, don’t hesitate to share it again.

    Note that if you wanna send us a private message, you can post a topic and mark your next reply as private.

    Best regards,

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl
    This reply has been marked as private.
    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora
    This reply has been marked as private.
    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Thank you for sharing these information with us Verona.

    Please note that we are currently working on a verification feature that will only allow users with a valid license to use our theme. One license per site. 🙂
    This secure feature will be added progressively to our themes in the future updates.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Theme Listed on a Another Site’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site