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There was an error. The response is not a valid JSON response.

Find Answers and Get Support Forums Cera – Intranet & Community Theme Theme Customizer There was an error. The response is not a valid JSON response.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • marcel
    Participant
    • 1 Topics
    • 2 Posts
    @marcel

    I’m having issues customizing my site. Anytime I try to edit the text on my site I get this error message “There was an error. The response is not a valid JSON response.”. please how

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5294 Posts
    @themodactyl

    Hi Marcel,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Thank you.

    marcel
    Participant
    • 1 Topics
    • 2 Posts
    @marcel

    sorry i cant access my c-panel. once i access it ill get back to u

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5294 Posts
    @themodactyl

    Thanks Marcel.

    Once these lines will be added, it will help us find out what’s causing this issue.

    Best,

Viewing 4 posts - 1 through 4 (of 4 total)

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