Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

There will be a design defect.

Waiting for Themosaurus team
Viewing 25 posts - 1 through 25 (of 26 total)
  • Author
    Posts
  • thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki

    The following two design problems will occur. Please tell me the cause and countermeasures.

    1. If you update leandash, the design will collapse. “Finish button” “Back button”
    ・ LearnDash LMS
    ・ LearnDash LMS –Course Grid
    · LearnDash LMS-Paid Memberships Pro
    * It is unknown which plug-in update is the cause.
    Occurs when updating from 3.6.0.3 to 4 series.

    2. When I update the grimlock plugin, the button on the upper right becomes a gray button on a blue background (the design becomes difficult to see).
    Occurs when updating from 1.4.10 to 1.5.2.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Thiki,

    Thank you very much for your precious feedback. We’ll investigate to find out from where exactly this issue is coming from and how we can help you.

    Thank you for your patience.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Thank you for your patience.

    Concerning the grey text, there is definitely an issue in our theme which will be fixed in the next update.

    However, I can’t reproduce the second issue with the two buttons that go underneath. My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos. Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Waiting the update, simply add the following code snippet to your website:

    /**
    * FIX: Set "In Progress" btn text white
    */
    #site .learndash-wrapper .ld-course-status .ld-status.ld-status-progress,
    .learndash-wrapper .ld-status:not([class*="complete"]):not([class*="warning"]):not([class*="warning"]):not([class*="waiting"]){
    	color:var(--grimlock-button-primary-color) !important;
    }
    /*FIX: Fix Buttons Style Issue In Courses*/
    
    .learndash-wrapper .ld-tabs, .learndash-wrapper .ld-content-actions{
    	padding-left:1rem;
    	padding-right:1rem;
    }
    .learndash-wrapper .ld-content-actions{
    	flex-direction:column;
    	margin:0px;
    }
    .learndash-wrapper .ld-content-actions .ld-content-action{
    	padding: 0.5rem 0px 0px 0px;
    	margin:0px;
    }
    .learndash-wrapper .ld-content-action a{
    	margin-top:0.5rem !important;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you require customization work.

    Regards,

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki

    Thank you for number 2. It was fixed with additional css. By the way, if you wait for this content, will a modified version be released soon?

    Regarding No. 1, I corresponded to the following, but it was not fixed.

    1. Clear browser cache
    2. Turn off all code snippets → I didn’t use code snippets.
    3. OFF all plug-ins → OFF all plug-ins did not solve the problem.

    In addition, it was confirmed that the screen collapse occurred when the LearnDash LMS plug-in was updated.

    Also, when I checked css with the chrome developer tool, I confirmed that it was out of the frame due to padding 5 of the class called ld-content-action.
    Also, I confirmed that the back of the learndash-wrapper is white because the backgound is white. Is it correct that the background is white here?

    .learndash-wrapper .ld-content-actions .ld-content-action {
         flex-basis: 200px; 
         position: relative; 
         padding: 5px;
    }
    
    body.ld-in-focus-mode .learndash-wrapper {
        background: #fff;
    }
    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki

    Also, is the demo environment open to the public? I want to check what kind of display is correct.
    If it is not published, I would like to see the screen image of the latest version of the same screen.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Thiki,

    Thank you for reaching out to us!

    Be sure this issue will be solved in the next update.

    Concerning the other issue, it’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl
    This reply has been marked as private.
    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Thank you Thiki. We investigated and there is definitely an issue in our theme which will be fixed in the next update. 🙂

    We’ll be back to you as soon as the update is available.

    Thank you for your patience.

    Best,

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki

    thank you for making sure
    Now wait for the update.

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki

    > 1. If you update leandash, the design will collapse. “Finish button” “Back button”
    >・ LearnDash LMS
    >・ LearnDash LMS –Course Grid
    >· LearnDash LMS-Paid Memberships Pro
    >* It is unknown which plug-in update is the cause.
    >Occurs when updating from 3.6.0.3 to 4 series.

    Is an update on the above still forthcoming?
    If so, can you tell us how to fix it in the meantime?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Thiki,

    Be sure these issue will be solved in the next update. Unfortunately, no release date can be disclosed as we have a lot to work on.

    Be sure we do our best!

    Thank you for your understanding.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Waiting the update, I just updated the snippet in my reply #40880 to solve this issue.

    Best,

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Thiki,

    Could you please try this snippet?

    /*FIX: Fix Buttons Style Issue In Courses*/
    
    .learndash-wrapper .ld-tabs .ld-tabs-content .ld-tab-content.ld-visible{
    	padding:1rem;
    }
    .ld-focus-main .learndash-wrapper .ld-tabs, .ld-focus-main .learndash-wrapper .ld-content-actions{
    	padding-left:1rem;
    	padding-right:1rem;
    }
    .ld-focus-main .learndash-wrapper .ld-content-actions{
    	flex-direction:column;
    	margin:0px;
    }
    .ld-focus-main .learndash-wrapper .ld-content-actions .ld-content-action{
    	padding: 0px 0px 0px 0px;
    	margin:0px;
    }
    .ld-focus-main .learndash-wrapper .ld-content-actions .ld-content-action + .ld-content-action{
    	padding-top:0.5rem;
    }
    .ld-focus-main .learndash-wrapper .ld-content-action a{
    	margin-top:0.5rem !important;
    	height:auto !important; 
    }
    .ld-focus-main .learndash-wrapper .ld-content-action a, .ld-focus-main .learndash-wrapper .ld-content-action a span, .ld-focus-main .learndash-wrapper .ld-content-action input{
    	line-height:1.2em !important;
    	font-family:var(--grimlock-button-font-family);
    	font-size:var(--grimlock-button-font-size);
    	font-weight:500;
    	letter-spacing:var(--grimlock-button-letter-spacing);
    }
    .ld-focus-main .learndash-wrapper .ld-content-action input{
    	padding-right:2rem !important;
    }
    
    @media (min-width: 568px){
    	.ld-focus-main .learndash-wrapper .ld-content-actions{ 
    		flex-direction:row;
    		justify-content:space-between;
    	}
    	.ld-focus-main .learndash-wrapper .ld-content-action a{
    	margin-top:0px !important;
    }
    	.learndash .ld-content-actions > .ld-content-action{
    		flex:none !important;
    		width:auto;
    	}
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you require customization work.

    Regards,

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki
    This reply has been marked as private.
    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Thiki,

    I updated the snippet and tried it on your website. All seems to work fine now.

    Best,

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki

    Thank you!
    And please let me know if there are any new upgrades!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Of course Thiki! 🙂

    Best,

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Thiki,

    Thank you for bringing this issue to our attention.

    Can you please activate Grimlock for The Events Calendar?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you.

    thiki
    Participant
    • 10 Topics
    • 31 Posts
    @thiki

    I activated Grimlock for The Events Calendar and it showed up. Thank you!

Viewing 25 posts - 1 through 25 (of 26 total)

You must be logged in to reply to this topic.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site