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To create a new Group – Access is Restricted

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Eberling
    Participant
    • 22 Topics
    • 43 Posts
    @eberling

    I am the Admin and if i want to create a new Group, Site “Access Restricted” is displayed.
    Which setting are needed? In “settings” i am allowed to create new groups. Waht´s wrong?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4670 Posts
    @themodactyl

    Hi Eberling,

    Our best guess is that this issue is related to a misconfiguration to Paid Memberships Pro. Can you please deactivate it and check if this issue is resolved?

    We’re waiting for your feedback.

    Best,

    Eberling
    Participant
    • 22 Topics
    • 43 Posts
    @eberling
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4670 Posts
    @themodactyl

    Thank you Eberling,

    Now we can be sure this issue is related to PMPro. Note that this plugin is used to privatise the BuddyPress features. Our best guess is that this plugin is not well configured. You have to make sure the BuddyPress features are accessible for Admin role in the PMPro settings. Unfortunately, as theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide. As this issue is related with the use of Paid Memberships Pro, not with the use of your theme. It’s best if you try to reach the plugin authors as they will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums: paidmembershipspro.com/support/.

    We remain available for all support requests related with the use of your theme.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘To create a new Group – Access is Restricted’ is closed to new replies.

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