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Unable to make it work. No field in the settings > BP Match

Find Answers and Get Support Forums Cera – Intranet & Community Theme Compatible Plugins Match me for BuddyPress Unable to make it work. No field in the settings > BP Match

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Erembert
    Participant
    • 6 Topics
    • 34 Posts
    @beuza

    Hi, I am trying to make it work and i can’t.
    I can’t because the plugin setting is not possible when i go to Settings > BP Match.
    Please take a look on the attached picture. There is nothing below the texte.
    Could you help please?
    Thanks

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @beuza,

    Thank you for bringing this issue to our attention.

    Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    Before reaching the plugin author, can you check the following:
    – Have you activated the xProfile fields component of BuddyPress?
    – Have you created any xProfile fields?
    – Do you have at least one user with a filled BP field?

    To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:

    Match me for BuddyPress

    We remain available for all support requests related with the use of your theme.

    Regards,

    Erembert
    Participant
    • 6 Topics
    • 34 Posts
    @beuza

    Hi,
    Thank you for your help. I will try it.
    I have another issue concerning Woocommerce. See you in the good topic 😉

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @beuza,

    Great! We’ll reply ASAP.

    Cheers,

Viewing 4 posts - 1 through 4 (of 4 total)

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