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User profile, activity is not showing, blank page

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • amit
    Participant
    • 2 Topics
    • 2 Posts
    @wovoyage

    member profile is not working and inside profile all the section is not working( activity, friend list, forum, group.setting). showing blank. pls check asap

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5076 Posts
    @themodactyl

    Hi Amit,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

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