Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Website Setup › Forms › User registration does not work
- This topic has 1 reply, 2 voices, and was last updated 1 year, 11 months ago by Manathan.
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AlmastosParticipant@almastos
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Hello, I have the web in a multisite environment.
When a user tries to register, the account activation message does not appear, they do not send the email or appear in administration to be approved, simply nothing happens.
As you can see in the image, this is how it appears once they try to register
https://community.social/red-social-foros-groups/register/October 25, 2022 at 10:42 #43084@themodactyl- 0 Topics
- 6602 Posts
Hi Almastos,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
This issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.
To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:
https://premium.wpmudev.org/forums/topic/buddypress-does-not-send-activation-email
https://wordpress.org/support/topic/wordpress-not-sending-emails/Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme. We suggest you to ask for more help on the BuddyPress support forums:
https://buddypress.org/support/Note that we visited your website and it seems there is an issue related to your server. We think there is a misconfiguration related to you DNS/domain name. Don’t hesitate to report this to your host provider.
Regards,
October 26, 2022 at 10:20 #43115 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘User registration does not work’ is closed to new replies.