Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Users can not post in a group. The process times out after clicking POST

Find Answers and Get Support Forums Cera – Intranet & Community Theme Website Setup Posts Users can not post in a group. The process times out after clicking POST

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Matt
    Participant
    • 5 Topics
    • 9 Posts

    Hello,

    I have an issue where users try to post in a group but are unable to. the process times out and won’t do anything when you click the post button. I can still however post inside of forums, and from individual profile pages. Please help!

    Here is the direct link to our groups: https://dievergent5.com/groups/

    Thanks,
    Matt

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2087 Posts

    Hi Matt,

    Can you please make sure the Post Comments option is checked in Dashboard > Settings > BuddyPress > Options > Activity Settings? Please find the attached screenshot.

    Best,

    Matt
    Participant
    • 5 Topics
    • 9 Posts

    Yes, it is selected. The weird thing is that some people can post, and some can’t… How can this be? I haven’t changed any settings. I’m an admin and I cant post. but users can.

    Thanks
    Matt

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2087 Posts

    Hi Matt,

    My best guess is that your issue might probably related with the configuration of Paid Membership Pro.

    Could you deactivate this plugins, please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Users can not post in a group. The process times out after clicking POST’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️