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Verification email not sending

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • christine
    • 4 Topics
    • 14 Posts

    Hello –
    I’ve had a few users sign up and it says and email will be sent to verify their account, but it’s not sending. I went in and tried to resend and even did a test with myself. It’s still not working, I tried a few suggestions i found online but nothing is working and the main component of my site is having people join. I downloaded a plug in to test sending an email from wordpress and that is working it seems to be whatever widget is controlling it that is not?


    • 4 Topics
    • 14 Posts

    if this cannot be resolved is there a way to change the link on the register button so I could create my own register form?


    Themosaurus Support
    • 0 Topics
    • 6205 Posts

    Hi Christine,

    Thank you for bring this issue to our attention. This issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.

    To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:

    Frequently Asked Questions

    Email notification not working

    [Resolved] Help! Activation Email not sent–nothing works

    activation email goes to user’s spam folder

    Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme. We suggest you to ask for more help on the BuddyPress support forums:

    The Register page cannot be edited directly. However, you can create new member profile field and choose to display them in the registration form. For more about this, please read the following post: Modifying the Registration Form.

    Also please sure that you either log out of your website or use the private navigation from your browser to view your changes you’ve made to this page.


Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

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